Who we are
Suggested text: Our website address is: https://xclusivegifts.co.uk.
The type of personal information we collect
We currently collect and process the following information:
- Names, addresses, emails, telephone numbers, and order details.
How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you to allow us to order and despatch items to you.
We also receive personal information indirectly, from the following sources in the following scenarios:
Personalisation information provided as part of the ordering process.
We use the information that you have given us in order to order and despatch orders at your request
We may share this information with 3rd party manufacturers and Parcel Carriers
Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are:
(a) Your consent. You are able to remove your consent at any time. You can do this by contacting sales@xclusivegifts.co.uk
(b) We have a contractual obligation. We need this information to process and fulfill your order
(c) We have a vital interest. We need this information to process and fulfill your order
Cookies
Suggested text: If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
How we store your personal information
Your information is securely stored on password-protected computer systems. We keep all of this data in a live system for 3 months. After this period we automatically archive these into password-protected retrievable systems, which we hold for 3 years. At this point, the records are then deleted
Your data protection rights
Under data protection law, you have rights including:
Your right of access – You have the right to ask us for copies of your personal information.
Your right to rectification – You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure – You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.
Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.
Please contact us at sales@xclusivegifts.co.uk if you wish to make a request.